Jobs Hero Experience Design Director v2

Senior Project Manager — Auckland

Permanent / Auckland

DNA is a leading design and digital consultancy made up of a great bunch of people who help businesses and government solve problems, innovate and deliver empowering human-centred experiences.

As a Senior Project Manager, you’ll be an integral member of multi-disciplined teams working on projects from conception to delivery in a technical and creative environment.

Our projects range in size from very large to small, working across customer experience design, user experience design and transformative digital projects.

You'll get to make a positive impact and do some great work, while being supported by a close-knit team, working alongside wonderful client teams on a range of interesting and meaningful problems.

This is a client-facing role so you will have outstanding interpersonal skills; you’ll build confidence with our clients, work collaboratively with team members and operate well in a fast-paced dynamic environment, to bring in projects to manage and help the team to deliver.

We expect you to be brilliantly organised, with superb timekeeping, planning and risk mitigation and be comfortable managing complex projects. You'll also be big on quality assurance and client relationship management. Whilst we use adaptive project methodologies, exposure to agile would be advantageous.

You will.

  • Identify client business needs and work with both the client and internal teams to define effective and innovative project approaches that generate measurable results

  • Manage client expectations and ensure delivery of the highest quality outcomes

  • Proactively identify opportunities and deliver improvements to project process and outcomes

  • Manage schedules, budgets and overall project management across multiple clients and projects to ensure requirements and, project deliverables and dates are clearly communicated, understood and executed

  • Effectively and efficiently plan and prioritize all deliverables and resources working across projects based on scope of work and project goals

We will provide you.

  • An established, closely aligned team of supportive colleagues where everyone mucks in to do great work. 

  • A team where creativity, innovation and collaboration are fostered.

  • Interesting, important and varied work across a diverse group of clients where the focus is firmly on the quality of thinking to drive solid outcomes.

  • An open, creative and energetic working environment, where you can help shape, build and enhance team culture and ways of working.

  • Flexible working weeks and hours.

We are looking for.

  • 5-7+ years’ experience in managing and planning medium to large scale projects

  • Experience managing a portfolio of client relationships

  • Experience in managing technical and digital projects with a strong knowledge of CX, UX, UI strategy and design

  • Positive, curious, enthusiastic and collaborative attitude – and an intrinsic motivation to deliver the highest quality work

At DNA, we are committed to providing a work environment that reflects the diversity of the communities we work in and the populations we serve. 

Regardless of race, gender, religion, sexual orientation, age, or ability, we firmly believe that our work is open, inclusive and that we are at our best when everyone feels free to contribute and be their best. 

The successful candidate will be joining a talented team working on a diverse portfolio of client projects in both the public and private sectors. If you are a curious individual that believes better experiences shape a better world, at the top of your game or determined to get there – we are interested in hearing from you. 

If this sounds like you – send us an email, including your CV.

Apply here.

Applicants for this position must have NZ residency or a valid NZ Work Visa.

No recruiters please.